Kiosk Ordering Orda

Manhattan Bagels Consolidates Technology Vendors With All-In-One Platform Orda

Gone are the days when you'll be forced to stand in line with fourteen other people to order a bagel on your way to work in the morning.

June 8, 2022

Dimitar Stevchev - Marketing Team

Meet Manhattan Bagel

Gone are the days when you'll be forced to stand in line with fourteen other people to order a bagel on your way to work in the morning. At least at Manhattan's Bagels, who have one hundred locations throughout the U.S. That's because they have gone fully digital.

Easier, Faster Ordering in the New Jersey stores!

Self-ordering kiosks and mobile apps have become common in restaurants, allowing customers to bypass queuing up in line or even depending on the wait staff to take their order. In the past, however, restaurant owners were forced to contract with separate vendors that allowed for customers to order online, from a mobile app, or through an in-store kiosk. Not anymore. New York-based digital ordering platform Orda has introduced the world's first drag and drop digital ordering designer that functions across all three platforms. And Manhattan's Bagels thinks it's pretty sweet. "Orda is by far the most cost-effective solution," says owner Joshua Wang from Manhattan's Bagels in New Jersey. "We replaced all our other vendors with one Orda solution."

Fully Square-intergated solution in a box

According to Joshua, having full integration was the most important factor in making the switch. Not only was it easier to deal with only one vendor, but all aspects of the ordering system – app, kiosk, online – were now 100% in sync. Built in AI-driven marketing allowed Manhattan Bagels to scale their digital ordering overnight. "Plus, Orda reads word for word from our menu," Joshua says. "And they are the only fully integrated solutions with Square."

Kiosk Payment

Why Orda is the best-in-class solution?

This type of ordering gives customers immediate access to the menu with zero wait time. And the restaurant can tailor-make the design to mirror their company brand, inspiring customer loyalty. Josh says, "With Orda, you're just getting more for your money. Instead of the cost and labor of setting up three separate systems, you're dealing with one vendor, and everything goes through the Orda system." For those of us who have only minutes in the morning to grab a bite on our way to work, Manhattan's Bagels brings the perfect solution. Not only can we order online before we leave home, from our phone on the bus, or through the kiosk in the store, we have peace of mind knowing the system is seamless, and we'll get just what we ordered, quickly and easily.

And for those keeping score, Orda is a three-in-one solution.

Table Of Contents

Recommended Blog Posts

Powered by Generative AI, The Future of Customer Experience for Ordering Arrives to 10,000 Brands With Orda Assistant
Conversational AI Mobile app

Powered by Generative AI, The Future of Customer Experience for Ordering Arrives to 10,000 Brands With Orda Assistant

We are happy to announce a new immersive customer experience for ordering with generative AI. The conversational ordering experience is now available for customers of over 10,000 brands who joined the beta.

Read more

Why your customers CRAVE an ordering app from your restaurant
Restaurant Ordering App Mobile app

Why your customers CRAVE an ordering app from your restaurant

Your customers want an easy and smooth ordering experience. And we're here to give that to them.

Read more

Buddy Valastro Unique Pizza Customer Experience in Las Vegas
Pizza Mobile Ordering

Buddy Valastro Unique Pizza Customer Experience in Las Vegas

When it comes to customer experience in the pizza industry, you can look up to Buddy Valastro. Buddy has opened a magnificent flagship store that features his delicious Pizza and Cake called PizzaCake. It is powered by Orda.

Read more

Inspiring Digital Menu idea for your restaurant
Online Ordering Menu app

Inspiring Digital Menu idea for your restaurant

If you're involved in digital marketing for your restaurant business, you might be looking for ideas about creating a menu app. With people increasingly using smartphones to look up restaurants and food items, building an app is becoming increasingly popular.

Read more

Setting up your Square card reader, from unboxing to first sale
Square how-toes How to use Square card reader

Setting up your Square card reader, from unboxing to first sale

Whether you're a seasoned eCommerce entrepreneur or a complete newbie, you should know that one of the easiest ways to get started accepting payments from your customers is with Square.

Read more

Ready to
Launch?

Connect your store
Launch in 5 minutes